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Our commitment to an inclusive digital experience for every visitor
Last Reviewed: January 1st 2026]Care2U is committed to ensuring that our website and digital services are accessible to all individuals, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C), and to comply with Section 508 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), and applicable New York State accessibility requirements.
Accessibility is not a one-time effort—it is an ongoing commitment embedded in how we design, build, and maintain our digital presence. We believe that every individual, regardless of ability, should be able to access information about our services, request care, and engage with our clinical team without barriers.
We continually work to improve the accessibility and usability of our website by reviewing and updating our digital content, training our staff on accessibility best practices, and incorporating accessibility into our design and development processes.
Our accessibility efforts include:
While we strive to make all pages and content fully accessible, some content may not yet fully conform to WCAG 2.1 Level AA standards. We are actively working to identify and resolve any accessibility barriers across our website. If you encounter difficulty accessing any part of our site, we encourage you to contact us so we can provide the information you need in an alternative format.
Our website may contain links to third-party websites or embed third-party content that is not within our control. We are not responsible for the accessibility of external sites or content, but we encourage our partners and vendors to prioritize accessibility in their own digital products and we evaluate accessibility as a factor when selecting third-party tools and services.
Your feedback is important to us. If you experience any difficulty accessing our website or digital services, or if you have suggestions for how we can improve accessibility, please let us know. We want to hear from you.
We will make reasonable efforts to respond to your feedback within 5 business days and to provide the content you need in an accessible format. If you require auxiliary aids or services, including documents in large print, audio, or accessible electronic formats, please contact us and we will work to accommodate your needs at no cost.
Care2U’s website accessibility efforts are guided by the following standards and regulations:
We review our website accessibility on a quarterly basis and conduct a comprehensive annual accessibility audit. This statement is reviewed and updated at least annually, or more frequently as changes to our website or applicable standards warrant. Our most recent review was conducted on [Month Day, Year].
For information about Care2U’s broader civil rights commitments, including language assistance services and auxiliary aids for individuals with disabilities, please see our Nondiscrimination Policy.
Your Privacy Matters
Care2U uses cookies and similar technologies to operate our website, improve your experience, and analyze site usage. As a healthcare provider, we take your privacy seriously and never use tracking technologies to collect or transmit protected health information (PHI) to third parties. Learn more in our Privacy Policy.
Essential Cookies
Required for the website to function. These enable core features like page navigation, form submissions, and security. Cannot be disabled.
Analytics
Help us understand how visitors use our website so we can improve the experience. Data is aggregated and anonymous. No health information is collected.
Marketing
Used to deliver relevant information about Care2U services. These may be set by advertising partners. No health information is shared.
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